Reopening Checklist – Wellbeing

checklist point 6

Take account of staff and volunteer wellbeing. These are uncertain and challenging times for us all, especially if you are returning to work where there are new ways of working, safety concerns and potentially anxious visitors who are also adapting to a changed museum experience.

Ensure that people are trained for any new ways of working and that you have considered whether you need to allocate more staff to certain areas to implement your new visitor experience safely (this should have been identified in your risk assessment). Ask people how they would like to be supported as part of the consultation phase. You will also need to consider how you can support the wellbeing of staff and volunteers who continue to be away from the workplace; this brings its own challenges to maintaining wellbeing.

Next – Step 7 – Communicate with visitors
Previous – Step 5 – Communicate with staff and volunteers
Back to Museum Reopening Checklist start page