Administration Officer – The Whitaker

Job Purpose

We are are seeking a colleague with administration experience to support The Whitaker on its next stage of development into a larger museum and art gallery. The successful candidate will play a pivotal role in enabling The Whitaker to deliver its ambitions, by implementing and managing daily operational systems and processes across the organisation.

The Whitaker is a forward-facing museum and art gallery that aims to foster inclusive, vibrant communities that thrive within our natural environment. We have recently undertaken a re-development of interpretation with a focus on the United Nations Sustainable Development Goals, connecting people, heritage and ideas with the past, the present and the future.

We are working to strengthen people’s rights and entitlements in terms of cultural access, education and participation in the life of the community. We are concerned with the sustainability of communities, the environment, local industries and the economy. We draw on history and heritage, to help imagine, design and begin to create the Valley we want for people and nature.

The Role

Fundamentally, we are looking for a new colleague that has a strong value base that is people focused. The Whitaker team is small, purpose-driven and agile, and our Administration Officer will need to be able to establish and implement effective and efficient administration systems and processes, be exceptionally well organised, flexible in approach and actions, and enjoy working as part of a team. As we are committed to diversity within our workforce, we particularly welcome applications from those from underrepresented backgrounds within the arts and culture sector. We will make any adjustments necessary to accommodate any additional access needs you may have to attend an interview.

There is an expectation that the successful candidate will be interested in the museum’s collection and activities.

Essential Qualities

1. Excellent organisational and multitasking abilities
2. Self-starter who manages own time with minimum supervision
3. Strong commitment to positivity and creativity
4. Ability to work flexibly and responsively
5. Collaborative approach to working with a team to implement processes and systems 

Essential Knowledge and Skills

1. Planning and coordinating administrative procedures and systems
2. Experience of streamlining processes to improve effectiveness and efficiency
3. Being solution focussed to challenges and being a positive contributor to a wider team
4. Overseeing organisational systems e.g. sales, shop, food & beverage systems
5. Proactively overseeing maintenance and/or service schedules e.g. alarm testing schedules, cleaning contracts, recycling, office supplies etc
6. Supporting financial processes e.g. invoicing
7. Proficient in MS Office

Desirable Knowledge & Skills

1. Supporting the administration of events
2. Comfortable of being customer facing if required e.g. supporting event ticket sales
3. Diary management on behalf of colleagues 

Thank you for your potential interest in the Administration Officer role at The Whitaker museum.

Informal discussions regarding the role are welcome – please email Gaynor Seville Creative Director, gaynor@thewhitaker.org to arrange a time to discuss the role.  

Closing date.  5pm on 17 May 2021

Interview date: 21 May 2021 at the Museum (via video call if Covid-19 restrictions apply).

Application: by CV and a covering letter (4 pages A4 max.) The covering letter should indicate why you are interested in applying for the role and how you meet the role requirements outlined above.

To apply: please email your CV and covering letter to Emily Cryer at emily.cryer@rltrust.co.uk