eCommerce Product Development Manager – Association for Cultural Enterprises

Do you want to help build a new ecommerce brand in the cultural sector from scratch? Do you have a flair for creating interesting and commercial ecommerce products and most importantly, do you have the skills to help others to do this? This is an exciting and unique role, with the potential to reach a large audience, working with some of the most creative and respected cultural organisations in the UK and beyond.

We’re looking for a highly motivated eCommerce Product Development Manager to join our friendly, dedicated and ambitious team. This job is focused on the product in a new site designed to sell subscription boxes and experiences from the arts and heritage sector in the UK. You will be required to take ownership of creating the range, developing the product with the venues, and managing the ongoing product development of the business.

About Us

Cultural Enterprises is a charity with hundreds of member organisations in the UK and beyond. Our aim is to promote commercial best practice in the cultural and heritage sector by providing training and networking opportunities, and facilitating the sharing of information and experience between our members. We care passionately about working in such a thriving and life-affirming sector, and are always looking for opportunities to help our members.

About the Website

Cultural Enterprises is currently in a research and development phase to create an online shop, most likely on Shopify. The name and brand are to be confirmed, something we would like you to take part in depending on your start date. The site will be focused on selling subscription-based products and experiences, both in-person and digitally, solely from cultural organisations.

The site will be run as a social enterprise. Although needing to make a profit, a key USP is to create new revenue streams for arts and heritage organisations who join. We will work with cultural organisations to develop product for the site.

About the Role

As Product Development Manager you will be responsible for managing the range of products. To do this you will be finding the venues and working with them to develop products. You will be helping to define branding and packaging, and developing service level agreements with the venues to ensure the best possible customer experience. You will be working with the eCommerce manager to pro-actively run the business.

Pre-launch you will work with the Director of Digital to help establish the brand and the look of the site, set up brand standards and photography solutions and identify other potential requirements. Post-launch you will relish taking ownership of the range, being responsible for the development of the products, negotiating with venues to ensure their ability to maintain product flows and facilitating best practice of service. Whilst working to that all important budget.

Download the full job description including key responsibilities and person specification.

How to Apply

Please share your CV, covering letter and diversity form to [email protected] by 31 August 2021.