Museum Coordinator – Bow Street Police Museum

The role of Museum Co-ordinator is to support the day-to-day operations of the Museum; welcoming visitors and engaging them with the history of the site and exhibitions on display, supporting the development and delivery of events, working alongside and supporting volunteers, and maintaining operational procedures for safety and security. The Museum Co-ordinator will also contribute to the vision and values of the Museum, which prioritises inclusion and accessibility for all.

The Museum is currently open to the public 3 days a week, Fri- Sun. In addition, evening events take place in the Museum space and require the support of Museum staff. Working days are assigned on a rota-based system to ensure weekend working and event opportunities are fairly distributed to every member of the team.

Responsibilities

Customer service and visitor engagement

• Welcome individuals and groups (including schools and university students) to the museum
• Provide information about the exhibitions, and history of the site
• Respond to enquires – in person, and via the website or email

Ticketing and retail

• Check visitor tickets
• Sell and issue tickets in person, or over the phone, as required
• Sell retail items from the museum shop
• Monitor retail sales, and arrange restocking of products as required

Safety and security

• Undertake all health and safety, security, and first aid training as provided by the Museum
• Understand and comply with all operational policies and procedures to ensure safety and security of visitors, exhibits and building

Events and activities

• Support the Museum Manager to develop and deliver a programme of events connected to the content and themes of the Museum’s exhibitions – this will include activities onsite (evening talks), offsite (guided tours) and online (via Zoom).
• Procure equipment, resources and catering for events as required
• Provide operational support during events
• Generate promotional content (text and images) about events for publication on social media, the museum’s website and in the museum’s quarterly newsletter

Access and inclusion

• Represent Bow Street Police Museum at local and sector-leading networks that support venues to become fully accessible, and inclusive for all audiences
• Work alongside the Museum Manager to implement strategies to ensure Museum events are fully accessible and inclusive

Marketing, website and social media

• Work alongside the Museum team to generate content for social media and the museum’s website
• Monitor online engagement, responding to questions and enquiries as they arise

Volunteers

• Work alongside and support Museum volunteers to deliver activities as appropriate

Download Museum Co-Ordinator Job Descrition

Salary: £25,000 pro rata.

How to apply

To apply, please email your CV and a covering letter, outlining how your experiences and skills match the person specification provided in the job description (available to download above), to [email protected]

Deadline for applications is midnight, Sunday 17 July 2022.

Interviews will take place the week commencing 25 July 2022.

Bow Street Police Museum promotes diversity and equal opportunities for all. We welcome applications from people regardless of sex, race, disability, sexual orientation, age, or religious beliefs. Those who identify as a person of colour, or who are under the age of 30, are under-represented in our staff, and volunteer teams, and we particularly encourage applications from people in these groups.