Technical Consultant – Rod Barlow Consulting

The Role

Following a successful first four years, we are looking to expand our team by adding the role of a Technical Consultant.

The role will be to support the current team to deliver against a wide and varied portfolio of technology projects to organisations primarily in the cultural and visitor attractions sector, but also to technology authors, retailers, and brand houses.

The support will be in the form of helping to build, maintain and support E-Commerce implementations on the Shopify platform and to provide installation, configuration, training and support services on a variety of EPoS and associated solutions. You will sometimes deliver project management services to support clients with the implementation of new systems through the key project cycles of discovery, design, testing and go-live support.

In essence this is a role with an opportunity to be involved in many aspects of technology development, implementation, support and project delivery working in a mixed environment of client site and from home.

This is an opportunity to learn a set of skills from colleagues with vast experience in the exciting world of commercial technology for the visitor experience and retail organisations.

Salary: £24,000p.a. to £30,000pa dependent on experience.

About You

You will ideally be A Level or equivalent educated and have some experience working in a technology company, the technology department of an organisation or the commercial team of a cultural organisation or visitor attraction with exposure to using and possibly implementing technology to support the commercial objectives of your organisation. You may work for a retailer or brand house where you are familiar with retail, e-commerce, finance, and supply chain solutions.

In essence you will have an interest in technology and be familiar with solutions that support commercial growth and stability, such as Finance, EPoS, E-Commerce, Ticketing, Event Management, or Finance solutions and have an aptitude to support, advise and train others on best practice.

You will have excellent written and verbal communication skills and be willing to work a mixture of home working and travelling to customers across the UK and sometimes across Europe. Ideally, you will hold a Full and clean UK valid driving license.

Full training will be given to provide the knowledge and confidence to be a valuable asset to our clients and team.

About Rod Barlow Consulting

We provide expert technology advice and project delivery services for visitor attractions, cultural organisations, retailers and technology authors.

With three decades of experience across our senior team in EPoS, Hospitality, Ticketing, and CRM systems, we have successfully empowered over 1000 organizations with our advice, project guidance and solutions. This journey has honed our market insight, process refinement, and knowledge, enabling us to deliver a diverse array of services to our target sectors and help transform today’s technology challenges into tomorrow’s opportunities.

The commercial landscape is in a constant state of flux, driven by technological innovation, shifting customer expectations, supply chain dynamics, and digital disruption. To stay ahead, retailers and attractions must evolve. We guide them in dissecting business needs, exploring potential solutions, and supporting them in making informed decisions about their future technologies.

Our expertise is comprehensive, covering all aspects of omnichannel retail and supply chains, from order capture to fulfilment from supplier to consumer. We are dedicated to transforming today’s challenges into opportunities for growth.

Today, we support around 100 sector leading organisations of all sizes including the V&A, Historic Environment Scotland, The Lowry, Titanic Belfast, The Universities of Oxford and Cambridge, Manchester Art Gallery, Sir John Soanes’ Museum, The Lightroom, The Royal Botanic Garden Edinburgh, The Natural History Museum and The National Portrait Gallery.

What We Offer

• Competitive salary
• Laptop, mobile phone and other work from home equipment
• 25 days per year paid annual leave
• Incentive bonus scheme
• Pension scheme
• Paid professional membership fees
• Opportunities for external learning and development programmes
• Fully funded travel expenses.

Equality and Diversity

Rod Barlow Consulting is committed to providing equality of opportunity for all staff and welcomes applications from all individuals for advertised jobs that match their skills and interests.

If you require any reasonable adjustments to our application and interview process, please let us know.

How to Apply

In the first instance please email Rod Barlow [email protected] with an expression of interest detailing why you are interested and why you believe you would be a suitable candidate for the role.

Closing date: 30 September 2024.