Donor Relations and Membership Manager – Strawberry Hill House and Garden

Job Title: Donor Relations and Membership Manager

Salary: £20,400 (Full time equivalent £34,000)

Hours: Part-time 3 days per week

Location: Strawberry Hill House and Garden, Twickenham, TW1 4ST

Closing date: 12:00 am, 12 Jul 2026

Background

Strawberry Hill House and Garden is internationally important as one of the first and most influential Gothic Revival landmarks. Created between 1747 and 1792 by Horace Walpole – historian, man of letters, socialite, collector and son of Britain’s first Prime Minister Sir Robert Walpole – the Grade 1 listed House, set within a Grade II* listed garden, represents a defining moment of cultural innovation: architecture, literature, collecting and landscape combined into one extraordinary vision. Fifteen years after opening to the public following a landmark restoration project, Strawberry Hill House and Garden attracts over 25,000 visitors a year. As an Accredited museum, it leads the internationally significant work of tracing, reuniting and interpreting Walpole’s dispersed collection, both onsite and online.

The Donor Relations and Membership Manager will have proven experience in developing sustainable income streams and building philanthropic relationships. Key areas of focus include growing the individual donor, patron and membership base and on converting visitors into regular supporters.

Job summary

We are looking for a Donor Relations and Membership Manager to join our team and lead our supporter engagement and stewardship efforts. The postholder will play a critical role in building and maintaining strong relationships with individual donors, patrons and members, developing and implementing strategies to ensure long-term support for our organisation’s mission and programmes. The ideal candidate will have a passion for fundraising in the cultural heritage, excellent communication skills and a proven track record in campaign management, donor relations and in membership development.

The successful candidate will be proactive, maintain high attention to detail and be able to manage multiple projects simultaneously. As a Donor Relations and Membership Manager, you will oversee the donor acknowledgment process, manage supporter databases and coordinate fundraising events and campaigns. You will support the Executive Director to create compelling cultivation materials, reports and proposals.

Working with the Executive Director and the Chair of the Trust Development Committee, this role offers an exciting opportunity to make a meaningful impact by strengthening the organisation’s support base and helping to secure its long-term sustainability.

How to apply

Click here for the full role details (opens in a new tab)

Please send your CV and a personal statement explaining how your skills and experience match the role to [email protected] Please use the subject line “Donor Relations and Membership Manager”.

Closing date for applications: Sunday 12 July 2026

Interviews: Week commencing 20 July 2026

Don’t miss a thing!

Sign up to our weekly email for the latest news from AIM, including events, training, grants and resources.

* indicates required

You can change your preferences or opt out of hearing from us at any time using the unsubscribe link in our emails. Read our full privacy notice.

Join AIM: We support and provide practical help to independent museums

Be part of a thriving community

Grow your network, attend events, learn from like-minded people and share your knowledge with our community.

Save money and get funding

Apply for AIM member grants, get discounts, special offers, promotions etc.

Get additional support from experts

Our team of consultants and mentors can help you.
Become a member From as little as £73 a year

Already a member? Make the most of your benefits.