As a member of AIM you can benefit from a free consultancy session with Utility Aid, whether you need support with understanding your bills, checking whether you are paying the correct VAT or if you need advice on starting your journey to Net Zero.
Utility Aid exists to help charities and not-for-profit organisations source energy. We use our knowledge and experience. We anticipate and solve problems. Above all, everyone at Utility Aid is united by their desire to do more good for our stakeholders and that sets us apart in terms of how we are as a business.
For over 20 years, we have helped charities and not-for-profit organisations bring down their energy costs. This includes reclaiming overcharges, managing administration and advising on all energy-related matters. Our customers include heritage organisations and community groups, schools, churches and frontline support services.
We treat every case as unique while drawing on many years of experience working across multiple authorities and organisations of all shapes and sizes.
How can Utility Aid help you?
- Energy switching
- Online switching (for single meter sites)
- Collective purchasing
- Account management
- Bill checking
- Net zero and carbon reporting.
Members may have been in touch with Touchstone Services in the past. Following a tender process in early 2026 Utility Aid has been chosen as our partner to offer support with energy bills going forward.