Associate Suppliers

At Buzzacott we are trusted for the experience we have, the specialisms we understand, the relationships we build and the values we live by. VAT is often a significant cost for museums because of the complex VAT rules that apply to their activities. From VAT liability and partial exemption calculations our specialists can save you time and money. As well as VAT, nearly 450 of us work co-operatively in specialist teams under one roof to tailor-make solutions for you, from tax planning and advice, to audit and assurance. Please get in touch to see how we can work together or visit our website:

Louise supports you to use your resource, positioning, and opportunity to achieve your purpose, financial aims and create a culture that supports that up to Board level. She has over 25 years’ experience in strategic & business planning, particularly income generation, ideas development, change management, and defining clear positioning across everything you do. Louise worked at senior level in Museums and arts organisation before establishing her consultancy.
She is also a senior practitioner level accredited Coach and Mentor (EMCC) supporting senior managers and CEOs develop options, get the best from peers/staff and adapt.

Montfort Catering Consultants is an established, innovative and trusted independent catering consultancy, delivering commercially sustainable and culturally sympathetic catering operations.
We work in partnership with museums, heritage, cultural and leisure attractions providing specialist advice and support to develop new cafes, restaurants, bars and event catering as well as supporting those wishing to improve the performance and visitor experience of their existing food and beverage operations. Our core services include:

• Catering Options Appraisals & Feasibility Studies
• Supporting Capital Development Applications Including NLHF
• Commercial Sustainability Advice & Implementation (Supporting Cultural Recovery Fund)
• Café & Catering Operational Advice & Support
• Catering Operator Tendering, Letting & Management

We can advise and support you how best to set up, operate and manage your visitor catering to ensure it is culturally compatible, customer centric and commercially sustainable. Recent clients include Black Country Living Museum, Horniman Museum & Gardens, Museum of the Home, Milestones Museum, Beacon Arts Centre, Hallé St Peter’s, Salisbury Museum, Hatfield House and Silverstone Interactive Museum. For more information visit or email

Charities and not-for-profit organisations face a unique series of operational challenges, from raising funds to diversifying income streams, managing investment portfolios to keeping stakeholders happy. And then there’s the need to keep up to date with complex and ever-changing regulations. Our specialist charities team, ranked first in the country for services to the sector (Charity Audit Survey 2019), can help with them all. We have over 25 years’ experience providing high quality compliance, governance, taxation and advisory services to a wide range of charities and NFPs – and every one of our projects looks different, because every client is too. Run in partnership with Azets, all UK AIM members can also claim a free 15-minute telephone call with one of the team at Azets on any issues covering Museums and Galleries Exhibitions Tax Relief. Call Kirsty Murray on 0131 473 3500 or email her at to make an appointment.

Colin Hunter is a business rates expert at Lambert Smith Hampton, one of the UK and Ireland's leading, and most progressive, property consultancies with 32 offices and over 1,000 staff.

Solving Challenges Together
Specialising in cultural, heritage and attraction enterprise, Paul Ogburn Consultancy Ltd provides a broad range of services including support with maximising income generation, increasing profitability, business strategies and planning, product development and range planning, financial and operational support, cost control and financial sustainability.

Having worked as Retail Director for Tate for more than ten years, Paul can support your business from a strategic board room level, to shop floor operations.

John Barford Consultancy leads on business strategy and commercial development across culture, heritage, charities, specialist retail and hospitality. We help organisations by identifying and developing strategy, scenario planning, business modelling, supporting change and leading or advising on operational delivery. Specialisms include Retail, Ecommerce, Catering, Venue Hire, Visitor and Customer Experience and Brand Licensing. We aim to deliver authentic and engaging commercial activities which drive profit, deliver excellent customer experiences and add value to the brand.

Previous projects extend from a strategic retail review of The Queen’s palaces to the development of merchandising and buying plans for a shop on the Antarctic Peninsula. John has led projects to transform food concepts targeting different customer segments ranging from a tuck shop to fine dining in a railway carriage.

At Stone King we have a large team of nationally-recognised specialists who work with many charities and voluntary organisations in the museums sector. We have assisted many clients with heritage-related issues and the charity law issues arising from the preservation and disposal of museum collections. Our specialists also cover broader activities including HR, employment law, safeguarding, information law, intellectual property, commercial services and property-related issues. Please get in touch to see how we can work together with you on or visit

Midas is an award-winning, full service, PR Week Top 100 Consumer Agency at the heart of the arts, culture and heritage sectors. As former advisors to the Association for Cultural Enterprises and the PR agency favoured by big arts organisations including The Box-Plymouth, Guildhall Art Gallery, Wolfson Foundation and Royal Academy of Dance, we understand the commercial realities of promoting cultural visitor attractions, and our expert publicists are consummate communicators across the full communication mix.

Since our establishment in 2008, DC Research has developed a national reputation for providing high-quality research across the museums, heritage and cultural sectors. Our Director – Dr Stephen Connolly – has 25 years research experience, and over the last decade we have developed a strong portfolio of museum sector research, evaluation, advocacy support, funding and strategic support, and economic and social impact studies.

We have supported a wide range of museums in various ways, including making the case for funding, evaluating the impact of projects and activities, evidencing the economic and social contribution to local and national economies, researching the impact of admissions charging and other initiatives, and providing strategic and organisational support.

Contact us:

Bryn Jones Associates specialise in helping museums, heritage and cultural attractions be more financially sustainable. We work with client teams, staff, trustees and volunteers to develop realistic and achievable business plans, sustainability reports, commercial and operations reviews which are customer experience focused and identify the true income potential. BJA work with teams to ensure that any planned developments and changes can achieve the income potential and deliver an exceptional customer experience. We provide interim management support to turn around existing operations and be more sustainable, to bring about cultural change and to set up new developments and operations. If you would like more information, please email and visit our website:

We have a long track record of successful fundraising in the heritage and arts sectors. We are pleased to help organisations from their earliest thoughts on fundraising through developing strategy, writing bids, managing campaigns and ensuring strong donor relationships for the future. Find out more about us and get in touch via our website.

Recovery Plans, Governance Reviews, Resilience building, Change Management, Succession Planning. Not sure what to do for the best? Call me, I can help you. Over 35 years’ experience; as a consultant I’ve worked with over 200 organisations. Known for my innovative thinking, imaginative but practical solutions. My mission is to leave you feeling positive and resilient.

Trade and Consultant Suppliers

Colin Mulberg Consulting

Improving the visitor experience. We have over 20 years’ practice in improving the visitor experience, whatever the task or budget. We can help throughout a project or with specific stages: Auditing existing venues; Increasing sales/visits; Defining vision and concept; Developing the visitor offer; Creating content and Applying for funding.

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Julia Holberry Associates

We specialise in supporting your Heritage Lottery Fund bid. We develop and write: Activity plans; Volunteering plans; Training plans; Business plans; and Options appraisals and feasibility studies. We celebrated four HLF bid successes in the last year.

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Retail Thinking

Over 20 years retail management experience in the high street and heritage sectors.

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